I just recieved my order. All the plants were ultra healthy but they accidently sent me Cattleya dowiana instead of the schroederae I had ordered. Eek! I really wanted a schroederae! I made certain to check 'no substitution' to prevent such an unhappy surprise.
So, I just sent them an email to let them know and am waiting for their reply. I am confident they will find a way to fix this. I understand that mistakes do happen.