Yep, you gotta have lots of patience when growing orchids.... And its important to resist the urge to use the KelpMax more often than once every two weeks.... and believe me, I know how difficult that can be! Lol but with that stuff, you should see roots w/in a couple months I'd say.... Which is actually quite fast, in orchid time
I like the idea of updating the family, with pics of the orchid (along with their relative). That's really sweet of you to do that. Also glad to hear that your client is doing well. And I hope they continue to get better.