Frozen damage from shipped orchids - help!

[hypersparkle]

I've been scouring the web, but I'd love your opinions. I had some orchids I fell in love with while on vacation shipped to me. The seller insisted that they ship to cold areas of the world all the time and that they'd have it under control.

Let me show you some pictures. I opened the box and it smelled funny. The flowers I know are goners. Will these leaves bounce back? They feel weird and leathery, but they haven't turned to mush.

Here's a link to Google Image Album. Pictures are from today and yesterday when they first arrived.

I emailed the seller and they replied thinking I was just referring to the blooms. So I wrote them back again because obviously my concern is the plants as a WHOLE not just the blooms and buds