I have the same plant I received in similar condition - we proly bought from the same seller
was potted in packed
dried out sphag! so only good roots were at the surface and foliage looked wrinkled as well
I repotted (after soaking to get all sphag removed from it) in chc and perlite - is doing nicely now - and has only been maybe 3 weeks. There is new root growth and a new growth!
I have just started using chc myself so use skewers to check for moisture, and it doesn't seem the chc stays moist horribly long so should work well!
and keep us posted on plants progress!