Advice for dealing with vendors

[OrcishOrchids]

Originally Posted by JScott

The best method is just to buy from the bet dealers. Odom's, Hausermann, Sunset Valley Orchids, Akatsuka, OrchidWeb (although their prices are high), and I'm sure there are others. Those are just the first ones I think about. I'm sure others can add their feedback. Those are great vendors, and you are highly unlikely to have a problem, but if you do, they will make it right or you immediately.

The problem is I've been trying to stick to well-regarded companies, but it doesn't seem to matter. I even pay extra for 2day or next day shipping and end up with dead plants arriving a week later. I don't even live in some far flung frontier town, I live in the Dallas metroplex. I even try to be home on the scheduled delivery day so there's no chance of my plants sitting outside.