Contacting New World Orchids

[camille1585]

I had no idea which forum to put this in, I guess this will do...

For those of you who shop at New World Orchids regularily, how long does it usually take for them to reply to emails?

Earlier this fall I found out from someone here that they will be at a show in Paris in March. I've been trying to reach them to see if they still do as Glenn Lehr would do (ship out plants from EU shows) and pre-order if that's the case (assuming the minimum order value isn't too high). I tried contacting them via the 'contact us' form on their site over a month ago, never got a reply, so tried sending an email directly last monday. Still no reply. I even checked my spam folder. Being in Europe I can't really pick up the phone to call them... I don't know what the pre-order deadline is so I'm getting a bit anxious.