Ecuagenera Emailing Orders

[Kevinator]

This isn't exactly vendor feedback but I was wondering how often they take preorders for shows through emails. I sent them an email with the price list two days ago and the deadline for preorders for the next US show is the 6th. I heard that they sometimes don't check their emails and end up missing orders. I'm not ordering from them directly through their webpage because i found Lepanthes escobariana on the pricelist and wanted to see if they still have any available. Should I just ditch the email and directly order online or wait?

[Leafmite]

I wish I could help you but when I have ordered from Ecuagenera, I have always done a group order with other members of my society and someone else did the ordering. I know that the person who did the ordering did get into contact with questions and such but I am not sure how he contacted them.

I prefer to buy from them at a show as they can usually recommend orchids that would be perfect for my growing conditions and give me extra advice on the care.

[AnonYMouse]

I've done both in the past but last two were via email/spreadsheet. I haven't cut it that close, though.

Last order went like this:

Their show/preorder announcement.
Sent my order 11 days later.
They replied with paypal notice in 8 days.
The show was almost a month later.

If this doesn't help at least people know what to expect.

[murph7]

And how does it work? One pays online and then gets the plants at the show without paying shipping, certificates, etc?

[Subrosa]

Originally Posted by murph7

And how does it work? One pays online and then gets the plants at the show without paying shipping, certificates, etc?

Yup

[plumania]

I bought from them at a show and made a huge mistake of providing my e mail address. Now even though I tried unsubscribing several times, I keep getting their e mails.
I had problems with plant I bought and after a few trials I was able to contact the owner . He offered to replace if I return original one.... of course at my expense.... understandably.
Anyway with time and TLC plant recovered but hasn't bloomed yet... it was blooming size 2 yrs ago.
People generally have good experiences with them from what I hear. Better to buy in person if you don't want monthly e mails forever.

[Subrosa]

Originally Posted by plumania

I bought from them at a show and made a huge mistake of providing my e mail address. Now even though I tried unsubscribing several times, I keep getting their e mails.
I had problems with plant I bought and after a few trials I was able to contact the owner . He offered to replace if I return original one.... of course at my expense.... understandably.
Anyway with time and TLC plant recovered but hasn't bloomed yet... it was blooming size 2 yrs ago.
People generally have good experiences with them from what I hear. Better to buy in person if you don't want monthly e mails forever.

I'm not sure what I did right or you did wrong, but I pre-ordered a few plants for pickup at a local show this past spring which were all I expected and more, and I haven't received a single email from them since the order confirmation. Fwiw I have found that contacting them through FB seems to get a quicker reply.

[AnonYMouse]

The only email I get from them is when they are announcing show preorders.

[plumania]

Originally Posted by AnonYMouse

The only email I get from them is when they are announcing show preorders.

Yes that's what I get and it was quite a bit, it is not just once or twice a year thing.... I think they attend several shows and then send e mails.
My only gripe is that I tried unsubscribing several times and still kept getting e mails.

And my plant ( bought at Redlands) eventually recovered. Healthy now..... whatever was ailing it, caused it a severe set back and I have yet to see blooms. Hopefully soon.
I am just sharing my experience... no intention to malign them. Many people I know had excellent experience with them.