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  #11  
Old 10-10-2015, 11:18 PM
shadytrake shadytrake is offline
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Zone: 7b
Location: Memphis, TN
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Roger,

I stand by my review. I have your rude and obnoxious emails and eBay has blocked you from contacting me further. If anyone wants to see the emails, I am happy to PM them. As I said in my last communication to you, I do not wish to discuss this any further and I consider the matter closed.
  #12  
Old 10-11-2015, 08:55 PM
Custompokerking321 Custompokerking321 is offline
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Join Date: Oct 2015
Zone: 9b
Location: Florida
Posts: 25
eBay Vendor custompokerking321 Male
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Quote:
Originally Posted by shadytrake View Post
Roger,

I stand by my review. I have your rude and obnoxious emails and eBay has blocked you from contacting me further. If anyone wants to see the emails, I am happy to PM them. As I said in my last communication to you, I do not wish to discuss this any further and I consider the matter closed.
Hello again Melissa, Um, NO that is not true, I asked you to purchase elsewhere in the future... I BANNED YOU! My ban on you does not stop me from e-mailing you... I emailed you through ebay with an apology and request to bury this hatchet and remove the lies and this post... I was not blocked from e-mailing you on ebay or I would not have been able to send you the last 2 txt's the day before I posted my defense to your post. After my post here you may have blocked me on ebay, but I don't know, because I have not tried to mail you since then... I waited to see if you would remove the post, but you did not... so I posted my defense here on Orchid Board... IF YOU consider the matter closed why are you offering to continue? If you do not wish to discuss this any further, why do you offer to... and if you consider this matter closed, you would have removed the post and accepted my apology... you can stand by your post and people can go to my site or my ebay store and make a decision for themselves... Sorry, Melissa, but this matter will not be closed untill the post is removed... I actually prefer you leave it up now, because it attracts attention and is helping my sales to be honest with you... people see your contradicting statements and can't help but check it out for themselves, especially with the pricing and quality of the Better Grow Orchids... I do hope you get over the minor misunderstanding of me offering help, not knowing your level of expertise. Like I said before, I was not belittling you, but rather trying to help, which most on ebay appreciate.
So, Melissa, again I do apologize for any miscommunication, I had hoped to have cleared this situation up, but it appears you are not willing to accept any my 5 apologies, and/or not willing to understand there is no way I could have known your level of expertise as a first time customer, or that you would take offense to my offering of help...
I do hope you continue to grow beautiful orchids!
You can get Better Grow Orchids elsewhere as I am NOT the only Vendor... But I can Guarantee the Better Grow Orchids I sell ARE not from a death rack as you implied, but yet just as good as any other Better Grow Orchids sold from any other vendor as they all come from the same wholesaler...
I have copied the original you posted so if you try to change it I will only repost the original back up... even though most is untrue and contradicting, it shows your character...
If you remove it I will consider my apology accepted, and we will have buried this hatchet and can put it all behind us and concentrate on moving forward independently on our individual paths.
I do hope you understand...
Please have a good day Melissa, I truly like to help people, and am sorry you took offense to my offering of help.
Thank you again Melissa!
From Roger K. / Custompokersandmore.com
  #13  
Old 10-11-2015, 09:09 PM
judith_arquette judith_arquette is offline
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Join Date: Dec 2013
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Location: Greece, NY
Age: 51
Posts: 933
eBay Vendor custompokerking321 Female
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Welcome to the forum...so glad you could join just to attack one of our members (kinda stalkerish). I can't imagine anyone would find you snarky and condescending (not).
There are ways to defend oneself with dignity and respect if you really felt it necessary or you could have just let your eBay reviews speak for themselves. One neutral feedback (regardless of what it said) shouldn't make a difference if everyone else is thrilled with your products.

Last edited by judith_arquette; 10-11-2015 at 11:05 PM..
  #14  
Old 10-11-2015, 09:28 PM
Custompokerking321 Custompokerking321 is offline
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Join Date: Oct 2015
Zone: 9b
Location: Florida
Posts: 25
eBay Vendor custompokerking321 Male
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Quote:
Originally Posted by wintergirl View Post
Snipped by me:




I really like your 'vanda repotting into a basket' video. The center stake is a nice idea. I have not yet tried a vanda in a basket, mine are in clay pots.

I think the buyer/seller relationship started on the wrong foot and just went downhill. I am glad you defended yourself. It looks like you give your orchids good care. I would buy from you
Hello Wintergirl, Thank you for your positive reference.
Better Grow Orchid / Sun Bulb Co. allows me to link my site. I must say I did not make that video but am allowed to refer to it...
I do have a suggestion, if it helps GREAT if not, please just disregard it... My experience started with clay pots, but I learned that the clay pots actually kinda suck the moisture from the medium quicker... I have since then, always had better results with plastic pots, as they will retain the moisture better and longer, especially in warmer or more harsh dry environments. This means less work. BUT Vanda's DO require more airflow, do not need plastic pots as they are considered a Dry Rooted Orchid... hence the Wooden Slatted Vanda Basket...
I am presently working on another prototype of a Plastic Slatted Vanda Basket for patent, as this would, (I think) be better than wood. Roots will attach themselves to wood making it more difficult to remove for transplant. Roots will not adhere to plastic as strong as they do the wood making them easier to remove...
Hope this info helps or is useful for you.
Have fun Growing!
Thanks again for the positive post!
From Roger K. / Tropical and Exotic Plants, CustomPokersAndMore, Poker King Pokers
  #15  
Old 10-12-2015, 04:26 AM
Custompokerking321 Custompokerking321 is offline
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Join Date: Oct 2015
Zone: 9b
Location: Florida
Posts: 25
eBay Vendor custompokerking321 Male
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ABUSE?
Private Message: shadytrake
Senior Member
Quote:
Originally Posted by shadytrake
Dear Custompokerking321,

You have received a warning at Orchid Board - Most Complete Orchid Forum on the web !.

Reason:
-------
Insulted Other Member(s)

We do not insult members of the OB or call them names.
-------

Original Post:
orchidboard com/community/vendor-feedback/86887-ebay-vendor-custompokerking321-post775444. html#post775444
Quote:
Quote:
Originally Posted by shadytrake View Post
Roger,

I stand by my review. I have your rude and obnoxious emails and eBay has blocked you from contacting me further. If anyone wants to see the emails, I am happy to PM them. As I said in my last communication to you, I do not wish to discuss this any further and I consider the matter closed.
Hello again Melissa, Um, NO that is not true, I asked you to purchase elsewhere in the future... I BANNED YOU! My ban on you does not stop me from e-mailing you... I emailed you through ebay with an apology and request to bury this hatchet and remove the lies and this post... I was not blocked from e-mailing you on ebay or I would not have been able to send you the last 2 txt's the day before I posted my defense to your post. After my post here you may have blocked me on ebay, but I don't know, because I have not tried to mail you since then... I waited to see if you would remove the post, but you did not... so I posted my defense here on Orchid Board... IF YOU consider the matter closed why are you offering to continue? If you do not wish to discuss this any further, why do you offer to... and if you consider this matter closed, you would have removed the post and accepted my apology... you can stand by your post and people can go to my site or my ebay store and make a decision for themselves... Sorry, Melissa, but this matter will not be closed until the post is removed... I actually prefer you leave it up now, because it attracts attention and is helping my sales to be honest with you... people see your contradicting statements and can't help but check it out for themselves, especially with the pricing and quality of the Better Grow Orchids... I do hope you get over the minor misunderstanding of me offering help, not knowing your level of expertise. Like I said before, I was not belittling you, but rather trying to help, which most on ebay appreciate.
So, Melissa, again I do apologize for any miscommunication, I had hoped to have cleared this situation up, but it appears you are not willing to accept any my 5 apologies, and/or not willing to understand there is no way I could have known your level of expertise as a first time customer, or that you would take offense to my offering of help...
I do hope you continue to grow beautiful orchids!
You can get Better Grow Orchids elsewhere as I am NOT the only Vendor... But I can Guarantee the Better Grow Orchids I sell ARE not from a death rack as you implied, but yet just as good as any other Better Grow Orchids sold from any other vendor as they all come from the same wholesaler...
I have copied the original you posted so if you try to change it I will only repost the original back up... even though most is untrue and contradicting, it shows your character...
If you remove it I will consider my apology accepted, and we will have buried this hatchet and can put it all behind us and concentrate on moving forward independently on our individual paths.
I do hope you understand...
Please have a good day Melissa, I truly like to help people, and am sorry you took offense to my offering of help.
Thank you again Melissa!
From Roger K. / Custompokersandmore com
Warnings serve as a reminder to you of the forum's rules, which you are expected to understand and follow.

All the best,
Orchid Board - Most Complete Orchid Forum on the web !
Hello, My name is Roger K. custompokersandmore com/TROPICALandXOTICPLANTS html
My apologies if I am not allowed to call Shadytrake by the name she publicly announced, I will not do that again...

I do not believe I called her by any other name.

I do not believe I referred to her as anything else.

I do not believe I was insulting, but informative.

Shadytrake insulted me several times calling me a jerk and posting false statements.

I am not stalking, but publicly defending untrue statements posted by shadytrake.

I have offered many apologies, with no acceptance.

I do hope that person was given a warning as they insulted me publicly on this forum.

I have not e-mailed shadytrake personally except on ebay, with an apology and request for the untrue statements to be removed, again with no reply.

I would however like you to inform me of where I insulted her or called her names, Please, so I may understand exactly what I did wrong, as I do not like to make the same mistake twice.

I feel that you sent the warning to the wrong person.

I also feel that the warning sent to me By Shadytrake through a private message is an attempt to intimidate me.

I feel I was cordial and everything is basically self explained.

Private Message: shadytrake
Senior Member
Re: You have received a warning at Orchid Board - Most Complete Orchid Forum on the web !
You have received a warning at Orchid Board - Most Complete Orchid Forum on the web !
Dear Custompokerking321,

You have received a warning at Orchid Board - Most Complete Orchid Forum on the web !.

Reason:
-------
Insulted Other Member(s)

We do not insult members of the OB or call them names.
-------

Original Post:
orchidboard com/community...tml#post775444
Warnings serve as a reminder to you of the forum's rules, which you are expected to understand and follow.

All the best,
Orchid Board - Most Complete Orchid Forum on the web !
__________________
"Hello, my name is Melissa and I am an Orchidoholic"

OB Support Group, "Hi Melissa"

My name is Roger K. Custompokerking321
I will be forwarding this to the webmaster of this site for further review...
Dear WebMaster, Please review insults and all correspondence of posts from shadytrake in reference to custompokerking321
I did not insult her, but was insulted by her.
I did not call her names other than Melissa which I believe is her name.
but yet I was called a jerk and had other rude remarks from her or have seen post to others referring to me as a jerk in communication.
I feel I was very cordial and explanatory, not rude, and yet honest.
Does she have authority to send me a warning in a private message the way she did?
Or is this a ploy of intimidation, and abuse of her position at Orchid Board.
I even thanked her for the extra publicity and positive results on my side.
Thank you for your concern in this matter...


Originally Posted by wintergirl View Post
I have had good luck with plants from Ebay. I am pretty picky though Your plant looks like it should make it.
I agree. That's why I gave them a neutral rating instead of negative on eBay. I'd have given him a positive if he hadn't been such a jerk in communications.
__________________
For sure, but also there is not very much root to grow from.

However, I saw new root growth today and I decided to try because it was inexpensive and I like the cross.

I won't do business with this seller again just based on the communication. I really didn't like being personally attacked like I didn't know what I was doing. Seriously, the guy went into a total tirade on me.
__________________
"Hello, my name is Melissa and I am an Orchidoholic"
OB Support Group, "Hi Melissa"

Correct. This is not the norm. There are many reputable growers who sell on eBay. SVO, Peter Lin, Orchid Gallery, and etc.

This forum is to toot the horn of the good sellers and to warn others of the bad sellers.
__________________
"Hello, my name is Melissa and I am an Orchidoholic"
OB Support Group, "Hi Melissa"

I agree. That's why I gave them a neutral rating instead of negative on eBay. I'd have given him a positive if he hadn't been such a jerk in communications.
__________________
"Hello, my name is Melissa and I am an Orchidoholic"
OB Support Group, "Hi Melissa"

I really like your 'vanda repotting into a basket' video. The center stake is a nice idea. I have not yet tried a vanda in a basket, mine are in clay pots.

I think the buyer/seller relationship started on the wrong foot and just went downhill. I am glad you defended yourself. It looks like you give your orchids good care. I would buy from you
__________________
_________
Colette

Welcome to the forum...so glad you could join just to attack one of our members (kinda stalkerish). I can't imagine anyone would find you snarky and condescending (not).
There are ways to defend oneself with dignity and respect if you really felt it necessary or you could have just let your eBay reviews speak for themselves. One neutral feedback (regardless of what it said) shouldn't make a difference if everyone else is thrilled with your products.
Last edited by judith_arquette; Yesterday at 11:05 PM..


Dear WebMaster, Thank you for your concern in this matter and review of the posts. Thank You for your actions what ever they may be, I trust they will be just and of honest action.

Please check my ebay feedback yourself to confirm. I have 100% positive feedback since Dec10th 2013 6 neutrals and 0 negatives... custompokersandmore is the name of my ebay store or you can also get there from custompokersandmore com and just click on a "Buy from ebay button on any item, it will take you directly to the item page, (not purchase item) to be able to purchase...
Thank You again Roger K. / Custompokersandmore com
PS I did have to remove some URL tags and/or add spaces between . com or . html or remove the "." as I am limited with this account...

---------- Post added at 04:26 AM ---------- Previous post was at 02:37 AM ----------

Hello Judith,
Thank You for your sarcastic welcome to Orchid Board...
I did contact shadytrake with an apology and request to remove untrue statements and false accusations, with no response... I waited 2 days to defend my position of 100% positive feedback since 2013 6 neutrals and 0 negatives. See negatives can be removed, but even a nasty neutral cannot be removed from ebay...
I am not attacking or stalking but defending myself against false statements. I work very hard to do good and help others and not to condemn them...
I did in fact ask for people to check my feedback for themselves and make their own decision...
You apparently do not understand marketing or advertising or have worked hard to build a reputable company... or you would feel the same as I do...
See I believe when you do a good job the customer may tell a few people, this is where I aquire more sales... and if you do a bad job for a customer they will generally want to tell 50 people, which makes my job much more difficult.... So I do believe in doing a good job right the first time, if there is a negative situation I will promptly try to resolve the situation.
You have heard 1 person who took offense to my offering of help after they complained about the roots, after they stripped and stretched them from the medium the roots had grown to for approx. 1 yr... the person then tried to instruct me on my return policy saying they would wait 3 more days... Return policy is for item to be returned in same condition as received, which was not at all possible at that point after they had removed it from the pot it arrived in, and stripping the medium it had grown to. so let me ask you, would you accept a return after the customer altered the plant in that way?
Clearly you must not have read everything...and they contradict themselves at least twice in that post of false statements...
So Yes Judith I will defend myself after giving apologies with no response and requesting correction or removal of false statements, also with no acknowledgement...
Have you checked or confirmed this persons accusations? Have you checked my feedback on ebay, before accusing me of being (kinda stalkerish), snarky and condescending, and sarcastically welcoming me?
I really am a nice guy who loves to help people.
I wouldn't offer items with donations for more than several charities for children, cancer patients, the hungry, our fallen heroes and St Judes Childrens Research Hospital where the cost is in my labor and I am working for charity...
so I suggest not to be so quick to pull the trigger or for you to fight for someone not knowing all the truth or circumstances. but that is just my suggestion if it helps GREAT! if not you can disregard it with no flack from me...
I really hope for you to rethink your actions and find out for yourself who and how I am before joining forces under false pretenses.
I even thanked her for the extra publicity because you are correct... it has not hurt me, I have had more positive results than negative from her post, including giving me more opportunity to correct this persons contradictions, false statements and false accusations.
No, they never tried to intimidate me, like they didn't send me a warning in a private message either. (not) lol of coarse you can see they have done both! but like I said, key words here were "try to intimidate me"
Not much bothers me as I am disabled and have had to overcome many much more difficult obstacles than this. Being deemed to a wheelchair for life at age 17 I have never give up nor do I collect disability. I learned how to be strong and earn my own... may not be much but I survive, I can say I did it and it is mine... I am 49 now, self taught since 3rd grade with correspondence courses while living in 3rd world countries, and then college at age 16, Electro Mechanical Inspector before age 18... guaranteed job at Harris but was not hired because I was to young and could not be insured... funny huh?
So see I work hard. I am sorry you feel this way about me without even knowing me or the situation at hand. For you this personal stuff came out that I normally don't tell people because I give to charities not accept it. There are a lot more needy people in the world than I... We have never met nor have we had a business relationship hence the personal stuff. I feel with you not knowing just a little of who I am and how and what I do, has bearing on your opinion of me. Sorry I txt so much, but I really do care...
I do hope you a wonderful day and many more thereafter no matter if you change your opinion of me or not.
Thank You for taking the time to read this and hopefully will have a different outlook of me after you check and confirm for yourself and not be mislead. I am truly sorry you feel the way you do about me. But that's ok, I will live and continue onward.
I do not expect any apology from you nor sympathy. Only your honest judgement and not to follow or be mislead... I can and will not try to force you to do so... you may on your own accord if you wish...
Thank You Judith!
From, Roger K. custompokersandmore.com

Last edited by Custompokerking321; 10-12-2015 at 04:35 AM..
  #16  
Old 10-12-2015, 08:39 AM
RosieC RosieC is offline
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Join Date: Jul 2008
Zone: 8a
Location: West Midlands, UK
Age: 49
Posts: 25,462
Default

Custompokerking321 we do not tolerate abusive language on this forum.

Melissa is a member who has been here a long time and has a good reputation on this forum and as such has every right to post a negative review. See here for our rules on posting negative reviews. We understand that negative reviews can be damaging which is why we set these rules, however our members also need to be able to discuss their experience of vendors.

You have the right to defend your business however you must do so politely and without harassing or threatening the user who posted the review. I do NOT feel that you have done this politely and for that reason the infraction that you were given will stand. Further abusive language either in the forums or in private posts through this forum will result in a ban.

You have no right to demand that a negative review is removed from this forum, unless it contravenes our forum rules on such things. (From my personal point of view I regard positive reviews as useless if I don't also see the negative ones.)

I will not remove this thread, but will lock it. From a personal point of view I find you responses to just confirm Melissa's comment in the review that you are 'rude, accusatory, and defensive' however I will leave this thread here to allow our members to make up their own mind having read both sides.
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