I had mixed experience....bought couple of Cattleyas from them at Redland show this year. One is OK but needed some work . Second one turned out rootless and leaves shriveled in no time ( I bought it in bloom). It had hard time staying alive, eventually I mounted on a branch and I see first pseudobulb now. Starting to recover, time will tell.
To be fair to them, I contacted them about second one and they offered to replace but I had no time to do that. However, I paid top bucks for the second plant at the show and expected better quality.