Did you ask for a resolution? For a partial refund? If not, perhaps the seller simply thought you were informing and he/she didn't realize you expected anything in return.
IME, it's always best to just be straight w/people and ask for what you want. I've learned that others can't read our minds and when we expect them to...we usually just end up frustrated. If you think you are due a refund of any kind then you should state that to the seller.
Just a little side note...I do buy from eBay once in awhile and I've had many, many good experiences over the years but I learned years ago to buy only those plants where the actual plant is pictured. This is the surest way to avoid surprises.
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