Marblekg on eBay: Purchase with Caution

[katrina]

Did you ask for a resolution? For a partial refund? If not, perhaps the seller simply thought you were informing and he/she didn't realize you expected anything in return.

IME, it's always best to just be straight w/people and ask for what you want. I've learned that others can't read our minds and when we expect them to...we usually just end up frustrated. If you think you are due a refund of any kind then you should state that to the seller.

Just a little side note...I do buy from eBay once in awhile and I've had many, many good experiences over the years but I learned years ago to buy only those plants where the actual plant is pictured. This is the surest way to avoid surprises.

[LovePhals]

Originally Posted by katrina

Did you ask for a resolution? For a partial refund? If not, perhaps the seller simply thought you were informing and he/she didn't realize you expected anything in return.

IME, it's always best to just be straight w/people and ask for what you want. I've learned that others can't read our minds and when we expect them to...we usually just end up frustrated. If you think you are due a refund of any kind then you should state that to the seller.

Just a little side note...I do buy from eBay once in awhile and I've had many, many good experiences over the years but I learned years ago to buy only those plants where the actual plant is pictured. This is the surest way to avoid surprises.

I agree, if the seller got back to you right away and said that they were sorry for your troubles.. write back and ask if they can make it right by a partial refund and send picture. After all, they did respond and apologize.
I am not saying it is ok to send a plant with bugs, but they may make it right for you if you tell them what you want.

---------- Post added at 12:09 PM ---------- Previous post was at 12:07 PM ----------

Originally Posted by Subrosa

Please do update this thread, as most folks deserve a second chance if they're willing to own up to their mistake.

Yep, I have had a few issues with sellers and when I said what I wanted they made it right. That doesn't always happen, but if it is a good seller it will.

[Gonmon]

Too bad to learn that about marblekg. There's been a few plants I've wanted to buy from him but was put off by the high price tags and average looking pictures. Most of my plants are from ebay and I've had a good luck mostly. I think the biggest thing is to not buy something unless there are good pictures of the actual plant. Sometimes though you'll still end up with less than you expected.