I would like to say a couple things about them.
Reliable FedEx 2Day shipping.. Fast replies, and great communication. They answer questions in a very friendly manner. They have very healthy plants, and will tell you which plants have had set backs for them. (Specifically when I asked about which plants weren't stressed through winter shipping compared to others.)
I've ordered two separate shipments, and only 2 seedling cattleyas
sold together were sick. I sent them photos of the sick plants, and even though I never asked for a refund, they quickly refunded me. They also helped me along with the sick plants.
The seedlings were stressed by shipping, but the older more established cattleya was healthy. (Arrived when it was 25°F)
All the plants (except for the one of the seedlings) have acclimated and are growing.
Kawamoto really cares about their customers, so I definitely recommend.