Orchids.com is the WORST EVER!!

[escualida]

I've had some run-ins in the past with this vendor where MOST of the plants they sent me have been VIRUSED. However since sometimes they have very unique phals that I really want I have decided to give them the benefit of the doubt and still buy from them from time to time.

Well NO MORE!

This time I purchased a few phals from them and TWO of them were the WRONG PLANT. When the buds opened the flowers were completely different than what they were supposed to be! So I sent them pictures and when I talked to them on the phone they made all kinds of excuses and expected me to feel grateful that they weren't going to ask me to send them back on my own dime... ugh thanks (?)

When I got a replacement plant that they sent me (which was cheaper than the one the screwed up), it turns out the plant has a TERMINAL SPIKE. When I emailed them a picture saying that the plant has a terminal spike and will likely stop growing, they sent me an email asking me if I wanted to send it back. When I asked if I was expected to pay for the return shipping, I got an email from them stating: "please do not make future orders with Orchids.com as they will be cancelled".

Are you serious?? First they send me the wrong plants and expect me to be grateful that they aren't making me pay to send them back, then they send me one with a terminal spike and when I ask for this to be corrected they cut me off?? This is no way to treat a customer and you know what Orchids.com? There are plenty of other honest sellers that sell HEALTHY plants and treat their customers with RESPECT. Good riddance and when this all catches up to you, I won't feel one bit bad for you.