FEDEX destroyed my plants

[RJSquirrel]

yup FEDEX strikes again. Last 2 plant orders Ive made USPS blew one of them up and now FEDEX has told the vendor I told them to destroy my shipment.

I knew about none of this until the vendor called me asking why I had the plants destroyed? huh ? what plants? I never got any plants. FEDEX never called me as they claimed about this box. You know there are phone records people. But they managed to call the vendor and tell them the package was undeliverable and It was to be destroyed at my request.Do huh what? The people in customer service are totally useless. Told me there was no record of an attempted delivery to my address when I called to ask where my package was now.. Oh kayyy, Now the package that was undeliverable and to be destroyed at my request doesn't exist. Can you believe it?

The plants were feebly attempted to be delivered feb 9. The driver claims since it was a gated community and I didn't answer my phone he couldn't deliver my package. It was marked "Undeliverable" after 1 attempt, Duh here we go again with all the phone call lies about them trying to contact me..What a load of poop.

Well anyway Im getting good at keeping calm during all this bec they are just plants even if rather expensive.

Talked to the vendor, They are going to make a claim for the lost shipment and resend me the whole she bang!!! Woot!! She tells me FEDEX will pay for this fiasco..If they find my undeliverable box she says thats mine too and just a bonus if they are still alive. Doesnt make up for not having what I ordered for valentines day. She said she will include some bonus plants since they get to fly for FREEE
These FEDEX people are making me ill with their lying. You know if you screwed up just say so, no big deal we are all human. But the continual lying to keep from being responsible is such a bad way to do business .I dont care what happened as long as im being told the truth and not one lie after another...I wish I had an alternative from some of the vendors not to use FEDEX.