Portland OR - Orchid Exchange WARNING

[ARiehle]

We recently relocated to from Honolulu HI to Portland OR and needed a temporary solution for taking care of our collection of orchids. We found the "orchid exchange" (The Orchid Exchange) through a friend, spoke with them about caring for our orchids and found that they had recently launched a program where they rented greenhouse space and provided care to orchids for a monthly fee. We gladly signed up and gave them our orchids. We did not think at the time to get an itemized list. The first hint of trouble came when we requested our plants be returned and were asked how many we had dropped off, and specifically what variety they were. After a couple days we received a call telling us our orchids were ready to be picked up, upon arriving at the orchid exchange we found that the plants deemed ours were not even close to the ones we dropped off. Many of these plants were given to our family for special occasions, our daughters first birthdays (the plants continually flowered around these occasions each year) our anniversary, etc… The management has told us that he is unable to do anything while insisting that he is sure that his company has made no mistake. Even though he now tells us that the greenhouse is not now, nor has ever been in his control, that in fact it is owned by a third party, and therefore refused to allow us to travel at our own expense to see if we can find any of the lost orchids. They have lost, re-sold or killed 11 of the 14 orchids! We are saddened at the loss of our plants and would strongly recommend finding another avenue to purchase or care for your orchids.
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