Carter & Holmes

[Gin]

I received a flyier awhile back free shipping on orders of 10 plants or more including dug ups btw. they are as big as the potted ones only bare root which I like , also a free plant for every 5 ordered . Not a blemish on any of them . I have bought quite a bit from them and never had a problem .. Gin

[jkofferdahl]

I've ordered a good number of plants from this vendor, and also visited their greenhouses. They are good folks, with healthy plants.

[coirchoir]

I looked at their website and found some good deals on bare-roots, and opened a shopping cart seeing their bonus (1 for 5) offer; when I went to checkout the free shipping knocked off $17 off my bill and though it said "free shipping on orders of 10 plants" I thought the rebate was a special deal for that time, it closed the deal for me - I was thrilled!
Except when the plants were delivered they reinstated the $17 - I immediately emailed with their own invoice showing the deducted $17 and haven't heard back!
I must admit the plants are healthy and good looking - but I don't think I would have purchased if I had to spend $17 for shipping.
The most I have spent on shipping much larger shipments is $8.
So I'm feeling a bit miffed.

[kiki-do]

Maybe they haven't gotten to your email yet???? How long has it been? I've never bought from them, but I've heard good things. Keep us posted, will you?
I've spent $16 for shipping before....but they were special orchids and I knew it would be in perfect condition, so went for it. $17 is very steep, normally, I think.

[Gin]

Call them they have an 800 number .. Gin

[Lisa]

Hang in there, they don't answer their email every week. It took them about 2 wks to get back to me on a question I sent them. Lisa

[caseydoll]

I was wondering if anyone can tell me how long it usually takes them to get your order out? I placed an order last night and the confirmation email said it could take 2 to 3 weeks depending on how busy they are. I'm not in a big hurry or anything, I just would like to prepare myself for the wait if it's going to be 3 weeks. Thanks so much!

[Lisa]

That seems like a long time even for a big nursery. I have not ordered from them yet but have ordered several times from Hausermans and they get them out within a couple of days.

[caseydoll]

Lisa, thanks for the reply! I think I jumped and asked my question too soon because when I came home from work yesterday I had a shipment notification from Fed Ex in my e-mail. So I placed my order Sunday night and it was already shipped Monday. It says it will get here on Thursday. They must say it may take a couple weeks just to cover themselves. Now I can't wait for Thursday to get here!

[Royal]

I'd be surprised if they don't respond. I have ordered from them a few times ad have always been satisfied!