I would say go for it. Like Clawhammer, I've ordered from them twice. I was stupid about tracking the first order, and the plants were left in the box for two weeks. They were still healthy (!!) upon unpackaging. I think the best thing about their shipments is that the plants are large and healthy – lots of new growths. Second time around, same experience,
but the Encyclia was a bit dehydrated and suffered slightly from cold damage. Maybe they might give the normally more resilient orchids a bit less care in packaging? Overall both times were good experiences.