Kalapana Tropics

[DirtyCoconuts]

Hi Guys and Gals,
(note, in a non-binary society i realize that this may be exclusive and for that I apologize. i am trying to be more mindful of adapting my lexicon to be more inclusive but i am a habituated speaker and i have a hard time shaking certain habits and phrases and this one is from my grandmother that is very stuck, i will leave this hear for the sake of discussion and informing a dialogue, that should be had in another thread)

Hi All,

So i placed a modest order to make sure that my stratiotes would not be lonely and it arrived in 48 hours. There were two issues with the order and I emailed them and received a response within, i kid you not, 15 minutes that they would have a package out Friday ( not sooner to avoid a shipping delay with the weekend, clever) and they were sorry about the mix up.

that, to me, is the best service you can ever ask for. there can be all manner of problems in a business and especially one that involves third parties and living plants and the real mark of excellence is caring that the customer gets what they wanted and expected.

I WILL be ordering from them again!

and the stratiotes is AMAZING!!!



Thanks, Kalapana!!