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11-05-2013, 12:19 PM
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Senior Member
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Join Date: Aug 2010
Zone: 6a
Location: Boston, MA
Posts: 886
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I know Seed-Engei will make good on its plants - I was just sent a replacement moniliforme for one that didn't fare so well after sitting the post office for almost 2 weeks when I didn't receive any tracking info.
We are all human and make mistakes. The other day I received a box of plants from another vendor (not my plants) with someone else's name and my address. Contacted the vendor who gave me the address and reimbursed the shipping cost. I wonder what was in the box...it was so much bigger than mine!
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11-05-2013, 12:25 PM
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Jr. Member
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Join Date: Oct 2013
Posts: 17
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Oh, I know they will take care of it....it was just so frustrating since it has taken me literally years to finally bid on one of these (and living a half hour from them)....I still have not heard from them so it still could be a tracking number mistake....I hope.
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11-05-2013, 12:32 PM
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Senior Member
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Join Date: Sep 2010
Posts: 722
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You are correct Adrienne the problem almost always starts with the shipping; vendors are always complaining about the treatment of boxes clearly marked as live plants. Some vendors won't ship in the hard winter months not because of the weather but that they don't trust the shippers.
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11-05-2013, 12:49 PM
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Senior Member
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Join Date: Apr 2013
Zone: 5a
Location: Fort Wayne, Indiana
Posts: 2,727
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Quote:
Originally Posted by skinnybonedog
Oh, I know they will take care of it....it was just so frustrating since it has taken me literally years to finally bid on one of these (and living a half hour from them)....I still have not heard from them so it still could be a tracking number mistake....I hope.
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Do you live in Vista, California? My package states it was delivered yesterday 11/04/13. I have sent Satomi and email asking her to investigate.
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11-05-2013, 12:53 PM
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Jr. Member
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Join Date: Oct 2013
Posts: 17
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No Matt, that is where my package says it was delivered to as well....Vista....I live in Santee, a half hour-ish from Vista. Where was your plant supposed to have gone? Someone in Vista got some nice plants!
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11-05-2013, 02:35 PM
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Senior Member
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Join Date: Apr 2013
Zone: 5a
Location: Fort Wayne, Indiana
Posts: 2,727
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I am not happy that your box and my box are in Vista, CA. But I am glad you mentioned it and was able to set up the alarms for lost packages. I am sometimes too lax in follow up. I haven't heard back from Satomi but with you and I emailing her, this should get her going to investigate.
Fortunately for you Skinny, you are close to Seed Engei. My box goes to Fort Wayne, Indiana. I wish I was being shipped to Vista, California!
Last edited by MattWoelfsen; 11-05-2013 at 02:40 PM..
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11-05-2013, 04:10 PM
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Senior Member
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Join Date: Aug 2010
Zone: 6a
Location: Boston, MA
Posts: 886
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I'm moving to Vista CA!! GOGOGO!
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11-05-2013, 04:23 PM
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Jr. Member
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Join Date: Oct 2013
Posts: 17
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Lol....about 75 and sunny in Vista today...don't know how ya all in the "weather" places take it. Satomi contacted me and said they are investigating the situation.
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11-05-2013, 04:25 PM
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Senior Member
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Join Date: May 2010
Zone: 7b
Location: Philadelphia, PA, USA
Posts: 1,032
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Quote:
Originally Posted by MattWoelfsen
Fortunately for you Skinny, you are close to Seed Engei. My box goes to Fort Wayne, Indiana. I wish I was being shipped to Vista, California!
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Quote:
Originally Posted by rangiku
I'm moving to Vista CA!! GOGOGO!
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Beverly Hillbillies Theme Song - YouTube
Hehehe! Californee is the place we oughta be!
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Post Thanks / Like - 2 Likes
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11-05-2013, 04:29 PM
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Jr. Member
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Join Date: Oct 2013
Posts: 17
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hmmm, while the weather may be nice most of the time I think you would find the traffic beyond belief....it used to take me 1-2 hours to get home from work a few years ago....normally takes 20 minutes at an off time....not as bad as LA but still...
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