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  #141  
Old 07-06-2013, 07:41 AM
Jayfar Jayfar is offline
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Originally Posted by MattWoelfsen View Post
My observation is that Satomi had a lot of sales this past week, whilst it may seem like a big company, I think Seed Engei IS Satomi. She probably does everything. I'm starting to sound like I'm rationalizing...but I think she seems like a person who would feel bad about how your plant was shipped and delivered to you. Giving your feedback to her, she would try to make amends.
Close. Actually, I think it's just her and her sister running the US operation, with their dad heading the business in Japan. I know in one email exchange I had with Satomi, she mentioned her sister taking the package to the post office.
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  #142  
Old 07-06-2013, 10:20 AM
Red Orchid Red Orchid is offline
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[QUOTE=MattWoelfsen;587317 Giving your feedback to her, she would try to make amends.[/QUOTE]

Ouch I knew it was heresy. Anyway that is why I took the pics so they could see & know as I would do with any merchant if I was greatly pleased or not so much.
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  #143  
Old 07-06-2013, 10:26 AM
MattWoelfsen MattWoelfsen is offline
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My biggest problem, Ginger, is that I can never seem to stop at ordering just one plant when I start buying in the first place. LOL I have yet to order just one plant, so when I get an order delivered it is stuffed and has no room to wander in the box. From the picture you posted, I can imagine that the plant didn't have a lot of cushion.

Last edited by MattWoelfsen; 07-06-2013 at 10:29 AM..
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  #144  
Old 07-06-2013, 10:47 AM
Red Orchid Red Orchid is offline
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Originally Posted by MattWoelfsen View Post
My biggest problem, Ginger, is that I can never seem to stop at ordering just one plant when I start buying in the first place. LOL I have yet to order just one plant, so when I get an order delivered it is stuffed and has no room to wander in the box. From the picture you posted, I can imagine that the plant didn't have a lot of cushion.
Right, it was probably rolling around in the box and got dry traveling from the West to the East coast which caused it to look travel worn but the plant is fine. Hopefully, I won't kill it with too much love.
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  #145  
Old 07-06-2013, 11:24 AM
MattWoelfsen MattWoelfsen is offline
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Right, it was probably rolling around in the box and got dry traveling from the West to the East coast which caused it to look travel worn but the plant is fine. Hopefully, I won't kill it with too much love.
You cannot kill anything with too much love! Have you decided or have any idea the design of the pot you will make for it? Please post a picture!
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  #146  
Old 07-06-2013, 01:05 PM
Red Orchid Red Orchid is offline
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You cannot kill anything with too much love! Have you decided or have any idea the design of the pot you will make for it? Please post a picture!
Smile, you know me too well. I am painting the Manjushage flower on the pot now. A part of it is drying as I type.

Get this my mother who doesn't even grow orchids asked for my Mt Fuji pot.....because I made it. Just like i am a kid in school. She put an artificial plant in it so I am also doing another Fugaku pot this morning. It is a sweet Sat. Thanks to our Ryan's creativity
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  #147  
Old 07-06-2013, 01:15 PM
Call_Me_Bob Call_Me_Bob is offline
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Originally Posted by Red Orchid View Post
Right, it was probably rolling around in the box and got dry traveling from the West to the East coast which caused it to look travel worn but the plant is fine. Hopefully, I won't kill it with too much love.
it's definitely your fault, not Satomi's! You should have ordered at least 10 more so there wasn't room to bounce around! Next time you'll learn!

FYI-that's a total joke.
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  #148  
Old 07-06-2013, 01:21 PM
Red Orchid Red Orchid is offline
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it's definitely your fault, not Satomi's! You should have ordered at least 10 more so there wasn't room to bounce around! Next time you'll learn!

FYI-that's a total joke.
I totally agree :
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  #149  
Old 07-06-2013, 02:45 PM
rangiku rangiku is offline
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No, Red, no one thinks you've committed heresy. Everyone has an off day. I'm sure Satomi would appreciate constructive feedback; she is a business woman after all and wants happy customers.

Quote:
Originally Posted by Call_Me_Bob View Post
it's definitely your fault, not Satomi's! You should have ordered at least 10 more so there wasn't room to bounce around! Next time you'll learn!
Totally agree with not Bob. Red, you definitely need to order more. It's true the package I received from Seed-Engei had 24 Neos, but each were well wrapped in newspaper with plenty of peanuts. The majority of the plants are for our OS mounding/mounting workshop with 5 special plants for the annual auction.

Also, on thing I've learned from Peter Lin at BLO is to have the vendor "put hold for pick up" on the package. Much less wear and tear on the package and it stays cool. Peter is the king of packing plants; I tried to learn how he does it at last year's IPA Symposium, but I need more lessons.

Last edited by rangiku; 07-06-2013 at 02:47 PM..
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  #150  
Old 07-06-2013, 07:49 PM
Red Orchid Red Orchid is offline
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Here is the much discussed Manjushage re-mounded in it's custom made pot. I think it will be just fine.


Neo. Manjushage by Ginger 935, on Flickr
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