Quote:
Originally Posted by MattWoelfsen
Just out of curiosity, Jayfar, how was this plant packed and boxed? I noticed on one of your pictures, the tag wasn't the usual print out tag like some of the tags they use with their more common offerings. Recently I received a couple of plants that had hand written information.
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6x6x6 box with handle with care and perishable stickers (really should have been live plants sticker). The plant was wrapped in newspaper and box filled with styro peanuts. Moss was ever so slightly damp on arrival.
Interesting that the manifest attached to the box had no signature required checkbox checked, but the actual tracking showed Direct Signature Required. A bit of searching on the fedex site revealed that Direct Signature Required is automatically applied to shipments with declared value over 500. The downside of that is that the fedex tracking site disabled the ability for me to set delivery options. I usually redirect to the big fedex center located a less than 10 minute bus ride away and thus am able to pick up the first thing in the morning, even though standard 2-day results in afternoon or evening delivery (residential addresses as late at 8pm).
Fortunately, when I gave Satomi my delivery address (having noticed my paypal address didn't include my apartment number), I fumble-fingered the last digit of my zip code. This resulted in a delivery exception, which in this case was a good thing. When I called fedex to correct the zip, I also confirmed it was at the local fedex center and had them put it on hold. Result is that I was able to grab the package in the morning, rather than waiting for a delivery as late as 8pm. When I had called fedex the previous day that option wasn't available for my package, possibly because of the Direct Signature requirement.
To make a short story long, when I arrived at fedex they didn't find it among the holds, but their computer showed the address correction. It's possible that the hold option was still disallowed for the package, but for whatever reason it was set to go out on a truck. The folks at fedex locally are always super-helpful though and they searched until they found it for me.
Seriously, I can't say enough good things about the people working counter at my local fedex. They greet their regular customers by name and often don't even need the tracking number to grab my package(s).
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