I agree with what you've been told above.
Looks like it's rotted from too much water. If roots are firm then leave them, any roots which are soft/hollow remove them.
Let it dry for a couple of days, I would leave it out the pot during that time. If you need to leave it longer (while you buy new mix) then you can wet the remaining roots whenever the green fades (they usually go silvery). If it's not potted then once it's had a few days to dry out you may want to do this every day.
Once you have new medium pot it in the smallest pot you can fit the roots into. I have found that recovering Phals really apreciate that. If you can't find a small enough pot then look for suitable old food containers and make lots of holes in them to make sure the roots can breath.
Potting in a small pot does mean watering more often, but provided it is fully drying between waterings that is actually better for the plant. Some I had recovering were being watered every 3 days in 2" pots, but they just loved it and I really really need to repot again into a bigger pot because they have grown so many roots.
Another note on small pots is that with big leaves they fall over. You want the pot to fit the roots not the leaf size, so I rest the small pot inside a bigger empty one to keep it stable.
Good Luck. It does look like it has some roots that should keep it going while it recovers.
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