How to get healthy roots

[Citra]

It sounds like what happened to me. Just like the other members said, phals really appreciate re-potting. And that's what I did about two weeks ago. This is the first time for me growing orchids on my own. When I bought the phal, it was in a very tight spaghnum moss and I couldn't see healthy roots at all. They were all in the verge of rooting.

So i removed all the moss, it was very wet, and I let the roots dry for a moment (this is the reason wy I don't like moss, it holds moisture for too long, and for beginner like me, that's a disaster). I changed the medium with charcoal and coconut husk and in a relatively short time, I have seen the growth of new roots and leaves (in just two weeks).

good luck!