Root bound orchids switching to S/H

[ruthann]

The last three orchids I have recieved from growers have been so root bound there is virtually no mediium left. One destroys the roots trying to remove what medium is left. Two questions...1) are orchids suppose to be so root bound; 2) willl it ruin the primeagra with some of the other medium still in the roots? One root bound orchid's roots are formed like the square pot it came in. The roots were ready to crack the pot. Help!!