Look up "ploidy" or "diploidy" in Google. Basically your phals have to be genetically compatible for any seed capsule/pod to develop to maturity after polination. Other than the usual pollination problems like pollen too old etc ( conditions not right ), this compatibility is essential.
Check this site
The International Orchid Register / RHS Gardening
to see if the parents have any registered progeny and are thus "confirmed" breeders. If they do then its likely that your cultural conditions for pollination weren't ideal at the time of pollination. If at first you don't succeed, then try and try again !