I have really good experience with Hausermans. They may be able to help with this. However, I have experienced plants with poor roots from them too and those did not do too well. I regret not calling them at that time.
I am wondering if transit time caused the damage to roots. Because plant would not grow this big without roots.
However, leaves are nice looking and you have a bit of healthy roots left there. I think it will make more healthy roots. I do not know your location (might update your profile to include location ) but in south Florida roots do fine without media around them. Be careful with how much media you have.... too much will kill whatever healthy root left.
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