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Originally Posted by plumania
I have really good experience with Hausermans. They may be able to help with this. However, I have experienced plants with poor roots from them too and those did not do too well. I regret not calling them at that time.
I am wondering if transit time caused the damage to roots. Because plant would not grow this big without roots.
However, leaves are nice looking and you have a bit of healthy roots left there. I think it will make more healthy roots. I do not know your location (might update your profile to include location ) but in south Florida roots do fine without media around them. Be careful with how much media you have.... too much will kill whatever healthy root left.
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I also have had good experience with them but there will be a time when they slip. It happens. I don't expect all of the plants in their inventory to be in perfect condition. They deal with thousand of plants everyday and if i happen to receive an inferior quality plant, I would let them know cause it's unacceptable and it gives them a chance to do better in the future. The transit is too short for the roots to die too quickly(2 days total) and I don't see any remains of dead roots in the media.. Just that tiny bit in my photo is all the plant has and I don't know how it survived unless they repotted it and trimmed the roots prior to shipping but i doubt cause the plant seems stable and intact in the media. I have heard that they have good customer service and I hope this is true. I'm located in baltimore city and the weather is up and down. Keeping it indoors for now until late spring. Keeping it warm and humid for now. Hope it survives.
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