Thanks everyone for your responses! I'll post pictures IF my little plant makes it through this rough patch.
I thought so, too, that the bark mix looked kind of weird. When I went to the store, they only had bark mix in bags of about 1 meter high, whatever capacity that would be in litres. So the assistant, very kindly, suggested that he gives me some mix which was not packed and was from a huge pile kept outdoors. He told me that it's really good bark mix [and he didn't even charge me], but I thought that in comparison to the bark mix that my orchid was originally in, this didn't look so chunky and solid, plus was very very moist. I don't know how else to describe it and I don't know if it is mulch. I was hesitant about putting it, that's why I only used a bit on my first venture to repot the orchid. But after yesterday, my beloved plant is wholly in there.
Do you think I should go find a different mix, specifically for orchids? As I said, there isn't that much expertise where I live, but maybe Amazon.uk would have some. But then again, won't it be too upsetting for the plant to be taken out of the pot for the 3rd time in a month?
I feel I've so many questions and probably really naive ones!
As for the roots, yes, most of them looked shrivelled and hollow rather than squishy, and I didn't cut any of those that looked firm still, but I might have left a couple that looked hollow since I wasn't too sure whether they were dead or not.
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