*please* help, I have a phal under attack!

[Jennyfleur]

Hi,
Remember that phal of mine that was growing everything? roots, leaves, keiki, spike... well, I turn my back on it for a week and it's being attacked by somthing!

The new spike (not the one with the keiki) is very sticky, the outer parts of it are turning white and dry (like the sucrose in the sticky is drying and going crispy). The new leaf has also gone dry and has, for all intents and purposes, died.

Upon closer inspection, in a quarantine no-other-plants-area, the spike has lots of those little black bugs (we call them 'lightning bugs', but I don't know their real name) that look like a thin black dash, or a typed comma. I'm guessing these guys are causing the problem but HOW do I fix this and get rid of them?

Is it worh cutting the new spike to help reduce the chance of them spreading to the one with the keiki?

I'll post some pics when I can later, but the bugs are so small, I doubt I'll be able to get a focus on them. Any suggestions in the mean time would be fantastic as I've never had a problem with pests!