Crown rot or stem rot? What to do?

[mlindholm]

This is my orchid...got it in January. It bloomed, then the stem started going brown...now the leaves are mushy at the base and falling off. I think I may have gotten water in the crown, but I think it could be the stem. Please help...thank you!

The roots are definitely smushed. I didn’t realize it was in a an interior plastic pot, which I just cut off. I appreciate the links, but have an extremely difficult time reading through all of this these days (age related ADD? No idea :|)...my mind is all over the place. I have a gut feeling on what I should do...maybe just say yes or no...???

• Rinse all dirt off root ball
• Rinse roots off gently with slightly soapy water
• Trim the stem all the way down (the shoot that flowered before)
• Let the roots float freely in a vase of water for now
• Eventually repot in loose soil with air holes

Thank you all so much!