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OrchidWiz Support not responding

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03-18-2016, 08:04 AM

cricketerry cricketerry is offline

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Join Date: Sep 2006

Member of:O.S.G.B.

Location: Somerset, UK

Posts: 122

OrchidWiz Support not responding

I need help folks! I have just replaced my PC and need to install OrchidWiz on it. I have a current subscription, valid for a couple more updates and have had it installed on my old PC for almost 3 years.

I did not know the best way to proceed. Should I reinstall using the 16 or more disks I have and would I need a new activation code.

I contacted support@orchidwiz.com 6 days ago and have sent two further emails to them asking for help and heard nothing back. Does their support actually exist, are they on holiday, is it a one man enterprise that takes a long time to respond? I am feeling a bit miffed at the moment.

Any help would be appreciated.

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