Should I be mad?

[Paul Mc]

So, I've ordered from this vendor many times through the past few years and have never been disappointed. However, I got a Phal. mariae yesterday that had leaves ripped off and in the box, mechanical damage to the leaves, shipped with moist medium(ok, maybe they did that due to the heat), and the many leaves are withered. In addition, it was supposed to be blooming size, I think not but I may be wrong. Also, they had shoved another one in the pot, I took it as them saying "Yeah, we know we sent you carp, but at least we sent you two pieces of carp!"

Then, I was told on another forum that the mariae species is extremely rare and the leaves look like bastianii! I already have that one, and guess who it came from?! Yup, the same distributor!!!

I'm feeling more and more like I was taken, but this is the first bad experience I've really had with them so I'm very confused!

I emailed them and am awaiting a response. I also sent them this pic.


Sorry for my rant... Do you think I'm over reacting on this?