Sorry to hear about your Nelly Isler. I grow mine like the others in a net/basket pot. Most of the pot is filled with red lava rock and I have a layer of moss on the top. I water it often in this set up as it dries very quickly. If it is any consolation, I broke off most of one spike and the other by reaching over to adjust another orchid behind it. I will have just one, very short spike with two flowers. :|
The phal-den should be fine. Just keep it warm and in good light and it should sprout a new growth. I bought all my first phal-dens rootless and all of them recovered. The one I just brought home from the OS meeting is the first I have ever had that came with roots.
Hybrid Mode
