Quote:
Originally Posted by Shadeflower
...But most of the times someone asking a question is less clued up. This is just how it is most of the time.
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True, but people trying to help often guess what the problem is (be seen as an expert) rather than ask the questions needed to determine what the problem is (be helpful). The result is multiple different guesses that a new person is ill-equipped to decide between.
Quote:
... you can't fault the forum overall for assuming someone asking a question doesn't know the answer.
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Actually, I disagree. I think it is better not to assume and find out by asking the questions needed to understand the problem. People will tell you what they know if you ask questions such as "do you have any thoughts about what caused the problem?"
Real experts don't guess at answers, they ask the questions needed to determine the answers.
In case you're wondering, I don't have anyone in mind when I'm posting on this topic.
-Keith