My first Elsner order arrived late this morning and I have to say that I am very pleased with it. Although the box they came in was nowhere near as big as the Schwerter order, and it didn't have a heat pack in it the plants were very well wrapped indeed. I wont hesitate to order from Elsner again. As you can see Phalaenopsis Shin-Yuan-Golden Beauty was in full bloom which was an added bonus!