hmm, well our conditions are completely different than yours so our comments are worth less than an swiss penny. however, in super dry conditions you may find it tricky to grow phals in moss. once the moss dries, it is tricky to get hydrated again. perhaps that was part of your problem?
also, as mentioned, if you had them in a bright window and had them under lights then perhaps it was too much light and heat for them?
final thought, is that we have had a couple orchids die from what only we call SODS, sudden orchid death syndrome. others we have seen online have had this problem. i have no idea what can cause it, but yeah sometimes a healthy phal will drop all leaves very rapidly and die. this seems quite rare, so for it to happen to 2 plants at the same time makes me think it is more something in your conditions.
well, dump those pots out and go shopping for a cheap phal or two to do some testing on! don't give up!
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