Welcome to the Orchid Board!
First, it doesn't look too bad. Phals are shade plants. They don't ever need sun on the leaves. You are so far north it probably wasn't damaged badly.
The roots I can see don't look bad. They normally turn green when wet, and silvery when dry. Phals are epiphytes, accustomed to living on trees with roots exposed. They need a lot of air at the roots. Water, then let the roots become almost dry before watering again. When you water you should thoroughly wet everything in the pot, not splash a small amount of water.
Phals prefer warm temperatures. What are your day/night temperatures?
There is a thread here where you can learn about growing Phals. From the left yellow menu select Forums then Beginners. Near the top select the sticky thread The Phal abuse ends here. Read a few messages to get the idea.
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