Greenhouse going up

[Kelo]

The builders eventually arrived today to start building my greenhouse. They needn't have rushed. Greenhouses from Greenhouses Direct decided not to tell me there were parts missing from the delivery and that makes the greenhouse useless until the missing parts arrive next weekend. I would have preferred to have waited the full five weeks until every part was present instead of having the delivery driver, with the worst attitude on earth, inform me that three pieces of glass were missing but they would be here 'this week'. Turns out it's rather more than glass that is missing. Two days after delivery and still no forthcoming notification from Greenhouses from Greenhouses Direct that the parts were missing I emailed them to find out what was going on. Transpires that the louvre frames and everything that goes with them are missing and they wont be with me until next weekend - you know how easily I found builders to do the work in the first instance. I expected my greenhouse to be up and running with the plants all moved out there but that would be too simple, wouldn't it. For want of an email or a call to tell me what was going on I am another £200 for the builders to come out and fit the missing parts next weekend because there is no way I can do it. It looks like this greenhouse will be a beast of a building which is what I needed for my location but it's turning out to be rather more fraught with unnecessary hold-ups than should have happened. I had a good mind to turn the delivery away until all was right but that would probably have incurred additional expense in getting it back up here. At least it's going up but to say I'm furious with Greenhouses from Greenhouses Direct is an understatement. They have not indicated it could be earlier that the missing parts may arrive so I'm not holding out any hope for that to happen. I doubt I will get any satisfaction with being reimbursed the cost of the builders having to come back but I will never deal with this company again. Did they think they were doing me a favour? They were made fully aware of my circumstances from the start. I don't think they thought at all except about themselves. Customer service? Does not exist in this case, so far. Anyway, here are some pics to whet your appetites. Personally, I've lost my appetite.