Welcome to the Orchid Board.
Several things come to mind. When mature these tend to have a fair amount of space along the pseudobulb between the alternating leaves. Before the growth matures the leaves appear to be bunched at the top, and often somewhat folded. They open flatter as growth matures. Maybe yours isn't finished growing?
If it's mature growth, perhaps it's dehydrated.
And there are some that always remain somewhat cupped.
Can you post photos? Sometimes you need 5 posts first.
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