I dont know why unless its the type of plant you order in bloom that doesnt do well. Paphs are tough. Blooms are just the icing.You do want a strong plant and Rays are well grown healthy and wise.
Ive bought some very nice plants from him budded and bloomed always 1st class and overpacked .
and you better hurry bec this friday what he has left I'm going to clean his greenhouse out and take home
Just got 4 paphs from Ray, 3 in bloom. The package arrived yesterday and all the plants are in great shape. I would order from Ray again in a heartbeat.