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01-11-2007, 03:26 PM
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Senior Member
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Join Date: Apr 2006
Zone: 9a
Location: Spring Hill, FL
Posts: 17,222
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Talk about Customer Service!!!!
Quote:
Originally Posted by cb977
Well, I'm being patient but that is about to run it's limit...I've emailed them three times with no response.
I don't feel I should have to call them when their customer service is set up to take emails. If I were to call them now, it wouldn't be a very nice conversation so I'm just going to let it ride and remember the experience for future purchases 
Anyway...here's an updated picture of what I do have from them. It's very pretty and in good health so I guess I shouldn't be complaining but it's more a "principal of the thing" issue for me now: |
Today I received a large box from FedEx which held a huge surprise for me!!!
George Hausermann from EFG Orchids and I came to a solution last week to resolve the incorrect tag/plant problem I had. I was expecting a small seedling sized plant and would have been happy to get that...
Talk about taking care of your customers! George sent me a stunningly beautiful replacement plant in double spike!
George, if you ever read this...please accept my apologies for doubting you and your company 
Take a look: |
01-11-2007, 05:41 PM
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Senior Member
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Join Date: Jun 2006
Zone: 9b
Location: Central Florida
Posts: 3,069
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Way to go Sue, it's great to hear a good story like your's. I love the color of the plant but definitely not a Chariot of Fire.
By the way, is that a beer I see  |
01-11-2007, 06:58 PM
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Senior Member
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Join Date: Apr 2006
Zone: 9a
Location: Spring Hill, FL
Posts: 17,222
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Quote:
Originally Posted by justatypn
By the way, is that a beer I see |
What beer? |
01-11-2007, 10:10 PM
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Moderator
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Join Date: May 2005
Zone: 7b
Location: Queens, NY, & Madison County NC, US
Age: 44
Posts: 19,374
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Ooooo!!! Very cool! How long you recon will it take to flower?
__________________
"We must not look at goblin men,
We must not buy their fruits:
Who knows upon what soil they fed
Their hungry thirsty roots?"
Goblin Market
by Christina Georgina Rossetti
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01-11-2007, 10:16 PM
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Senior Member
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Join Date: Apr 2006
Zone: 9a
Location: Spring Hill, FL
Posts: 17,222
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Judging from how long it took Ursula's buds to open, I'd say a few weeks. I'm hoping for it to be in bloom for my show Mar 23
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01-11-2007, 10:18 PM
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Moderator
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Join Date: May 2005
Zone: 7b
Location: Queens, NY, & Madison County NC, US
Age: 44
Posts: 19,374
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Very cool! I can't wait to see the pics 
__________________
"We must not look at goblin men,
We must not buy their fruits:
Who knows upon what soil they fed
Their hungry thirsty roots?"
Goblin Market
by Christina Georgina Rossetti
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01-11-2007, 10:59 PM
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Senior Member
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Join Date: Jun 2006
Location: Edmonton, Alberta
Posts: 376
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Still a great looking flower Sue. What is chariot of fire supposed to look like?
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01-11-2007, 11:13 PM
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Senior Member
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Join Date: Apr 2006
Zone: 9a
Location: Spring Hill, FL
Posts: 17,222
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01-11-2007, 11:18 PM
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Moderator
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Join Date: May 2005
Zone: 7b
Location: Queens, NY, & Madison County NC, US
Age: 44
Posts: 19,374
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Oh wow! Very cool! Now I want one. If I had room that is. hehe.
__________________
"We must not look at goblin men,
We must not buy their fruits:
Who knows upon what soil they fed
Their hungry thirsty roots?"
Goblin Market
by Christina Georgina Rossetti
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