Phuphaman Orchids of Thailand

[dvespertilio]

Has anyone dealt w/ these people before? I ordered two Bulbophyllum smitinandii from them in early October. Because of the flooding, bureaucratic delays, etc., the plants didn't arrive until Saturday, December 17, 2011. When I unpacked them, all the leaves were a sickly yellow and pale green, and several were falling off. I thought perhaps the remaining leaves would be retained, but within days they all fell off. It appears that either extreme temperatures and/or perhaps insecticides may have caused this, but I really don't know. The plants may recover, sending out new growths from the naked pseudolbulbs.

I contacted "Andy" at this nursery, sending him pictures of both plants, and initially he offered either replacement or my money back. I opted for the latter. Then another email came a couple of days ago in which he questioned why I had waited a week to contact him. I explained that I was very busy and that I had hoped the plants would stop shedding leaves, but that they were the way I described them from the opening of the package. He apparently now questions that I should have either a refund or replacements. I was upset and told him to just forget it, that I didn't think he "gave a d--n," and that he had most certainly lost a customer. So now I'm posting this here. They're on eBay as "phuphamanorchids" in Khon Kaen, Thailand. I have not heard back from him and suspect that I won't, or that if I do, that he will find another excuse not to refund my money.

SO BEWARE OF PHUPHAMAN ORCHIDS!