Gifted an Orchid & Afraid to Touch It, Need Help!

[Mxewest0099]

My fiancé gave me an orchid (2nd time he’s done this) I put the first one in the window years ago and watered it like a regular plant, it died. 5 years later he got me another, as I’ve got a few house plants now I guess he thought I could handle it. He bought a pot and orchid mulch, and followed the instructions the salesperson gave him and repotted it before he gave it to me. I am reading now, this may jeopardize the plant. I have no idea what kind of orchid this is, and it’s roots are sticking up above the mulch!! I can still see the dirt from previous pot, & I’m not sure if there’s enough mulch/soil/potting mix covering it. I’m afraid to touch it since they are so sensitive. Should I try to repot him and stick those roots back down in there? He’s already appearing to wilt and close up on me and I don’t want to kill a second one. I understand it may not be my fault since he was trying to be nice and put it in a pretty pot for me and not give me “more work to do” by giving me an unpotted plant (lol), but I want to do what I can to help keep this one alive, it’s so pretty! I will attach pictures. Please help me! It makes me super sad when I kill a plant due to lack of knowledge, and I’m a little overwhelmed with the amount of info. On orchids when I try to research it myself. Thank you so much!