Welcome to the Orchid Board!
You did the right thing. Phals and Catts are epiphytes, meaning their roots normally grow on trees, exposed to air. They get a lot of rain. In pots they also need lots of air at the roots, as well as frequent watering. If the potting medium doesn't have enough air spaces inside, the roots suffocate.
Lots of Phals come in sphagnum moss. They can grow very well in this, but you need to water differently. Just moisten the top of the moss, don't get it soaking wet. Soaking drives out all the air.
You can read more here. Go to the Beginners forum. Look near the top for a sticky thread called The Phal abuse ends here.
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