My Phals are kept cool during winter 16-24C and warmer in summer. But I think very open bark is something to look into. I use "clear" pots so I can check on wetness and condition of roots.
I like using clear plastic pots with slits cut in the sides along with loose bark. The slits in the pot allow for more air circulation, and since they are clear, you can keep an eye on those roots.
I had the same problem with almost every orchid I purchased. The method I now use is to re-plant in the clay post with the slits cut out, and I do not compress the orchid mix, I just leave it very loose. Soak the bark in water overnight before using.