Got this new cymbidium. Thoughts on root condition?

[Irisha99]

Hi. As some of you may know, I had some bad luck buying orchids from eBay. Well, I decided to give a try to orchids limited and see the condition of their plants. I received my cymbidium royal flame today. A lot of roots look parchment dry and some are wet to the core and a few white ones that feel hard. . Take a look and let me know please how you feel about its condition. Should I complain or it's ok. I paid 40$ for it so I want something decent. You know... thanks!