Help with Phal- what should I be doing?

[NewGal]

I have had 2 orchids for the last 9 months or so. The first one in question is very small. I believe both are Phals.

The first, smaller orchid has flowered a number of times, however, the leaves have been pretty wrinkled all this time. I've tried more water, I've tried less water. I've tried to make sure it dries out, I've tried to make sure it doesnt dry out. Nothing really helps. What the heck?
Ive included photos of the roots, leaves, and bud. This plant does not have any bloomed flowers. IMG1287-1289

Second plant: It seems like it's a more mature plant. It's also flowered a number of times. It's getting very, very tall. I water it the same as the other plant (obviously I give the smaller plant less volume of water...) and this plant seems to have happier leaves.
Should I be cutting back this plant once it drops its flowers? Is that new root growth (the little nub by the stem)? Should I cut it back to the second node? Seems scary to do so.
Ive included photos of this one too- this one has the pink flowers- IMG1288 and onward.