Please help! Phal has very dry roots.

[Lan Anh]

I am pretty much a beginner with orchids, I like them a lot but I've never had much of a green thumb. As a gift for starting college, my boyfriend got me a small Phalaenopsis and I have been trying my hardest to make sure it is happy. I got it in September, and it has bloomed up until now fairly successfully.

Recently, I have run into some problems with it. At first, looking at the leaves it seemed to have some spots so I tried putting some cinnamon on it, physan, ect. It's only been a few weeks since then but I think there is something I should be more worried about.

Now, my bigger problem is the roots seem to be not getting enough water, or can't get enough water. I'm pretty sure I need to water it more (I have been giving it 2 ice cubes once a week) but I don't know how much I should increase the amount by. In any case, I tried a suggestion from an online source to soak the roots in a bath of lukewarm water and the top section of the roots has become a bit greener as you can see in the photo.

If anyone has any suggestions on how to save this plant I would be grateful. I live in GA, and the plant has decent light from a windowsill. There is little air current except for the breeze from the door which is next to it. The bright side is 3-4 weeks ago it grew a new leaf so I'm hoping all is not lost yet.

Any and all help is appreciated.