Hi Brian,
I'm a newbie, so I don't know how helpful I can be, but I'll try...
After watering your Phal be sure to keep the keiki and the crown/center part of the big plant dry. I would use a paper towel to dry up the water.
If the growing point/crown of the main plant has been damaged too much, you may not get any new growth from there. That is why it is important to keep the keiki healthy because the older plant may no longer be able to flower.
One book that i still love to read and drool over the pictures is Ortho's Complete Guide to Orchids. You can buy it used on Amazon for cents. There are nice pictures of both species and hybrids, along with cultural, historical, botanical info, etc.
http://www.amazon.com/Complete-Guide...ide+to+orchids