My chc just arrived!
It doesn't say whether they're pre-washed or not (all of their product line is described as triple washed but this doesn't actually say one way or the other <_<...so I emailed), and pending the washing or not, I will be repotting soon. I know that these orchids have different roots. How far in/out of the pot should the roots be, and do dead roots look all black and dried up as others do? I looked at them and they seem white..is that normal for these types? How will I know good/bad roots?